How to Find a Good, Reliable Construction Company

Embarking on a residential or commercial property refurbishment can be an incredibly exciting challenge and a fantastic opportunity to completely transform your living space or workplace. 

But choosing the right construction company for your project is a crucial decision that can have a direct significant impact on its success. 

Did you know that approximately 45,000 people called Citizens Advice last year looking for help with their home improvement problems, and the Federation of Master Builders estimates cowboy contractors cost the UK economy £10bn a year?

To avoid these problems, it’s absolutely paramount that you choose a company with the right skills, experience and are reliable in what they do.

But with so many options available, it can be challenging to determine which one is right for you. To help make this process a little easier for you, we’ve rounded up a number of important factors you must consider when hiring a reliable and trustworthy construction company. 

To find a good, reliable construction company, look for:

  1. Firms with years of experience
  2. Testimonials from past customers
  3. Correct credentials
  4. Solid portfolios of their completed projects
  5. Multiple quotes

1. Firms With Years of Experience

When looking for a trustworthy and reliable construction company for your next project, their experience should be one of your main priorities. How can you trust a company if they haven’t got a proven track record of successfully completed projects? A firm with years of experience allows you to assess their portfolio and verify their ability to deliver projects similar to yours.

Construction firms with years of experience are also often more adept at identifying and understanding the factors that can lead to delays, cost overruns, or other complications, allowing them to proactively manage and minimise these risks.

Experience also often correlates with a higher level of craftsmanship and quality of work, and a construction company that has been in business for a long period of time is more likely to have honed its skills, developed efficient processes, and established solid quality control measures.

At Rose Line Premier, we have 20 years experience of designing and building exquisite properties and a sprawling portfolio of a variety of projects we’ve completed over the years.

How to Find a Good, Reliable Construction Company
Experienced contractors will be able to ensure your project is completed on time, within the budget, and to a high standard.

2. Testimonials from Past Customers 

When investing your money into anything, whether it be a design and construction company, a hair salon, or something so small as purchasing a pair or jeans, it is always a good idea to check reviews and testimonials from previous clients or customers who’ve used the product or service. 

Testimonials provide insights into real-life experiences of previous clients, and reading about the experiences of others who have worked with the construction company will give you a more realistic understanding of what you can expect, and can help assess the reliability and trustworthiness of the company. 

Clients may also share their experiences regarding communication, time management, and the overall organisation of the construction process, which are crucial factors when determining the reliability of the company. 

Most trustworthy construction companies will have testimonials on their website, or Google reviews on their Google My Business page. You can also find testimonials on construction directories or review sites like Trust Pilot.

See why people love us on our dedicated testimonial page.

How to Find a Good, Reliable Construction Company
While testimonials can be super valuable, it’s also important to consider the overall reputation of the construction company, so check for industry certifications, and verify other relevant credentials.

This leads us into our third point… 

3. Correct Legal Credentials

Ensuring that the construction company has the necessary legal credentials, such as licences and permits, is absolutely crucial when choosing a good, reliable construction company as they demonstrate that the company is legally authorised to operate in a specific jurisdiction. 

Making sure the company you choose has these credentials also helps you avoid potential legal issues and ensures compliance with local regulations. 

How to Find Out if a Construction Company Is Licensed

Identifying if a construction company is licensed is a crucial step in ensuring that you are working with a legitimate and qualified contractor. There are a number of ways you can go about verifying this:

  • Ask the company – You can simply ask the construction company for their licence information, such as their licence number and the issuing authority. Legitimate and licensed contractors should be transparent about their credentials.


  • Use online contractor verification services – Some online services specialise in verifying the credentials of contractors, and may provide information on a contractor’s licence status, insurance coverage, and any complaints.


  • Check online databases – Many licensing authorities maintain online databases where you can search for licensed contractors. It’s also a good idea to see if they are members of any professional bodies, for example the Chartered Institute of Building (CIOB), or if any scheme, like SafeContractor, accredits them.


You will also need to look for a clean safety record when choosing a reliable construction company to ensure they are competent in safety standards. To determine a construction firm’s safety record, it’s possible to request its Experience Modification Rate.

How to Find a Good, Reliable Construction Company
If a company’s score is below 1.0, they’re considered a safety-conscious company.

4. Solid Portfolios of Their Completed Projects

When searching for a reliable and trustworthy construction company you will also need to check their portfolio of past projects. While testimonials are great for providing insights into real life experiences of working with the company, you’ll also want to visually see their past work. 

The majority of reputable contractors will have a portfolio of projects that they’ve previously carried out to showcase their work. Most of the time you will be able to find a company’s portfolio on their website, but in some cases you might be required to request it.

Before starting your construction project, it’s very likely you already have a good idea of what you’d like to achieve, but you need to choose a contractor who you’ll know will be able to execute it well and to a high standard.

Checking the portfolio of a construction company will not only help you to determine whether they can achieve the results you’re looking for, but will also help you to visualise what your project could potentially look like with their skills and expertise.

Should you wish to discuss an upcoming project with Rose Line Premier, contact our friendly team today.

5. Multiple Quotes 

Last but certainly not least, one of the best ways to find a good, reliable construction company is to ask for multiple quotes from a variety of different companies.

By comparing multiple quotes, you can clearly see what each contractor is offering for the price. But remember, the cheapest option isn’t always the best. You want to opt for a company that will give you the best value for your money. 

How to Find a Good, Reliable Construction Company
By comparing quotes, you can assess the overall value offered by each construction company, considering a range of different factors such as reputation and experience.

Also, each construction company will have a slightly different interpretation of the project scope. By looking at multiple quotes, you will get an insight into how each company envisions the work, helping you ensure that all aspects of your project are properly addressed.

And there we have it! We hope that this article has given you a better understanding of how to find a good, reliable construction company for your next project. For more general things to look out for when choosing a design-build firm, check out this blog. 

At Rose Line Premier, we have over a decade of experience in the design and construction industry. Our team of highly trained Architects, Interior Designers, Planners, Surveyors, and Project and Construction Managers work on realistic budgets and time scales to deliver unique and high-end residential, commercial and  refurbishments.

If you’re interested in refurbishing your property, be sure to get in touch to discuss your upcoming project requirements. And for more refurbishment tips and tricks, check out our construction & design blog

Written by Kate Jones for Rose Line Premier Construction.

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